Jump to ContentJump to Main Navigation
Human Information InteractionAn Ecological Approach to Information Behavior$
Users without a subscription are not able to see the full content.

Raya Fidel

Print publication date: 2012

Print ISBN-13: 9780262017008

Published to MIT Press Scholarship Online: August 2013

DOI: 10.7551/mitpress/9780262017008.001.0001

Show Summary Details
Page of

PRINTED FROM MIT PRESS SCHOLARSHIP ONLINE (www.mitpress.universitypressscholarship.com). (c) Copyright The MIT Press, 2017. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a monograph in MITSO for personal use (for details see http://www.mitpress.universitypressscholarship.com/page/privacy-policy).date: 21 October 2017

Cognitive Work Analysis: Dimensions for Analysis

Cognitive Work Analysis: Dimensions for Analysis

Chapter:
(p.225) 11 Cognitive Work Analysis: Dimensions for Analysis
Source:
Human Information Interaction
Author(s):

Raya Fidel

Publisher:
The MIT Press
DOI:10.7551/mitpress/9780262017008.003.0011

Cognitive work analysis (CWA) is a context- and work-centered conceptual framework that guides an analysis of cognitive work leading to design requirements. Under CWA, any activity that requires decision making is considered “cognitive work.” Given its emphasis on explicit analysis of the constraints impressed upon actors by the work ecology, CWA provides an ecological approach to the study of human information interaction (HII). This chapter describes CWA’s dimensions of analysis and discusses its potential application to information systems design. There are five dimensions of analysis: analysis of the work environment, the work domain analysis, activity analysis, organizational analysis, and analysis of actors’ resources and values.

Keywords:   cognitive work analysis, cognitive work, context, human information interaction, dimensions, information systems, systems design, work environment, work domain, actors

MIT Press Scholarship Online requires a subscription or purchase to access the full text of books within the service. Public users can however freely search the site and view the abstracts and keywords for each book and chapter.

Please, subscribe or login to access full text content.

If you think you should have access to this title, please contact your librarian.

To troubleshoot, please check our FAQs, and if you can't find the answer there, please contact us.