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Bickmore, T. (2010-08-27). Relational Agents for Chronic Disease Self-Management. In Health Informatics: A Patient-Centered Approach to Diabetes. : The MIT Press. Retrieved 16 Sep. 2021, from https://mitpress.universitypressscholarship.com/view/10.7551/mitpress/9780262014328.001.0001/upso-9780262014328-chapter-7.