Designing Information to Facilitate Chronic Disease Management: Clinician–Patient Interactions in Diabetes Care
Designing Information to Facilitate Chronic Disease Management: Clinician–Patient Interactions in Diabetes Care
This chapter examines the types of information that are critical to the self-management of diabetes and other chronic diseases. It describes a field-based examination of a diabetes care group to determine the communication exchanges and information interactions that significantly influence self-management. It argues for the need to understand how to design information that can enhance patients’ understanding of their diabetes in relation to potential complications, treatments, and socially situated behavior.
Keywords: self-management of diabetes, communication exchanges, information interactions, chronic diseases, complications, socially situated behavior
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